Corporate Introduction
OYANAIL (Yiwu Oya Electronic Technology Co., Ltd.) is a verified B2B one-stop factory for professional nail supplies and hair removal wax equipment.
We run a manufacturing plant with over 280 staff in Guangzhou and take full advantage of Yiwu’s world-class logistics hub, supplying certified salon beauty equipment and consumables to high-end salons, brand owners and distributors across North America, Europe and Latin America.
We bridge the gap between "Material Science" and "Salon Aesthetics". We specialize in a complete lineup of salon nail tools: nail lamps, nail drills, nail files, gel polish and smart thermostatic wax warmers. All products pass comprehensive quality tests and fully meet CE, FCC, RoHS, UL and FDA certification requirements.
As a flexible supply chain partner, we provide low-MOQ OEM & ODM customization, custom packaging design and multi-category consolidated shipment services. We help global brands cut import costs and accelerate inventory turnover.
B2B Frequently Asked Questions
Q1: Do you provide product customization services? What is the customization process?
We support personalized customization services such as LOGO, color, size, and material.
Customization process: Customer provides customization requirements → We issue design plan and quotation → Customer confirms the plan and pays advance payment → Start production → Customer accepts after production is completed → Pay balance → Ship.
Q2: Do the products have relevant international certifications? Do they meet the target market standards?
Our products have passed international general certifications such as CE, RoHS, UL, and FDA. Some products can provide special certifications such as FCC according to the customer's target market needs, ensuring compliance with the market standards in Europe, America, Southeast Asia, and other regions. Copies of certification certificates can be provided upon request.
Q3: What payment methods do you support? What is the payment process?
We support mainstream international payment methods such as T/T (Telegraphic Transfer), L/C (Letter of Credit at sight), and PayPal.
Payment process: After placing the order, we will send a proforma invoice, the customer pays 30% advance payment, pays the balance after production is completed, and we arrange shipment after the balance is received.
Q4: Do you have this product in stock? How long will it take to ship after placing an order?
Regular styles are in stock, and we will ship them within 2-3 working days after placing the order; for customized styles, the production cycle needs to be confirmed according to the customization requirements, usually 7-15 working days. For details, please consult customer service.
Q5: How can I get the samples?
Please contact our sales representatives to verify if your order meets our free sample criteria.
Q6: What international logistics methods do you use? How long will it take to arrive?
You can choose international couriers such as DHL, FedEx, UPS (arrival in 3-7 working days), or sea freight and air freight (sea freight 15-30 working days, air freight 5-10 working days) according to your needs; the logistics cost is calculated based on the destination country and the weight/volume of the goods.
Q7: What if there is a quality problem after receiving the product?
Within 7 working days after receiving the product, if you find a quality problem with the product itself (not man-made damage), please provide photos/videos of the product problem. After verification, we will provide you with free return and exchange, replacement, or full refund service, and the resulting international shipping cost will be borne by us.
Q8: What is the warranty period of the product? How to handle problems during the warranty period?
All products come with a 1-year free warranty (calculated from the date of receipt); during the warranty period, if the product has quality problems that are not man-made damage, we will provide free repair or replacement service. The customer only needs to bear the shipping cost of sending the product back, and we will bear the shipping cost of sending it back after repair.
Q9: How to check the order logistics status? What if the logistics is delayed?
After shipment, we will send the logistics tracking number via email. You can enter the tracking number on the corresponding logistics official website to check the real-time status; if there is a logistics delay, we will contact the logistics provider to verify the reason as soon as possible, feedback the progress to you in a timely manner, and provide you with corresponding compensation if necessary.
Q10: Are you a manufactory or a trade company?
We are a professional manufacturer specialized in nail care supplies, depilatory wax systems, and disposables for many years, with an advanced hardware assembly line of more than 280 workers in Guangzhou, Guangdong province, China.